Policy Statements
Shipping Policy
All orders of burs from stock are usually shipped within 48 hours of receiving your order,
using either USPS Priority Mail or USPS First Class Mail.  You will be notified by email when
your order is shipped.  Please make sure your ship-to address is correct.  Orders paid by
check or money order are shipped after payment is cleared by bank.  Sorry, no COD
shipments.

NEW SHIPPING RATE OPTION NOW IN EFFECT  AT CHECKOUT
USA Orders
Priority Mail $8.50
First Class Mail $5.00
Free shipping for orders of $60.00 or more, except for certain items as noted.  Use coupon
code fs60.  US orders only.  
(Free shipping will be via 1st class mail or Priority Mail depending
on order size)

International Orders
PRIORITY MAILWORLDWIDE SHIPPING AS LOW AS $33.95 USD.  CANADA $25.95 USD.
FIRST CLASS MAIL $16.00 USD worldwide.  CANADA $12.00USD.
  
Import duties, if any, are purchaser's responsibility.
Your Safety
Please keep in mind that the items you purchase from us are used in many different
types of rotary tools for a variety of purposes, and require adequate eye,
respiratory and hearing protection for your safety.  Follow the rotary tool
manufacturer's instructions concerning the tool's safe use and recommended
safety precautions. See our
Safety Page for further information, or Contact Us.
Bur Guarantee
Your satisfaction with your purchase is the goal of Burs for Carving.  If you are
not satisfied, please let us know what we can do to correct any problem.  

The burs we sell are manufactured under very strict international standards (ISO
and CE certifications), which means that defects are extremely rare.  In addition,
we take great care in inspecting items before shipping.  We will replace or refund
any product defective in workmanship and/or material within 30 days of our
original invoice date.  (Refunds are less shipping and handling charges).  
Defective item(s) must be returned shipped prepaid for replacement or
refund.
 
Please notify us for authorization prior to returning the defective item(s).  Burs not
used for their intended purpose or abused are excluded.

Special Order items are not returnable for refund except if defective.

Of course, if you are happy with your purchase, we would like to know that too.
Privacy
This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and
order data.  Yahoo! automatically collects order information but may only use this
information in the aggregate.  If you accessed this store through Yahoo! Shopping,
Yahoo! also automatically collects information about your shopping experience.  Please
see the Yahoo!
Privacy Policy for more information about how Yahoo! uses this
information.

2016 Burs for Carving Privacy Policy: Our Commitment To Your Privacy
As our valued customer, your personal privacy is of the utmost importance to us.  
Information provided by you is used solely for the purpose of transacting business
between you and
Burs for Carving, and will be kept confidential at all times.  

Your information will
not be shared or given to anyone at any time, by Burs for
Carving
or its staff.  Your email address furnished is used only to correspond with you
regarding orders, or to respond to your request for information.   

To better protect your privacy, the following notice explains the information we collect
and how to contact us if you have any concerns:

What Information Is Collected:
As part of the order process, the following information is collected from customers:
  • Name
  • Shipping/Billing Address
  • Email address
  • Phone number
  • Your credit/debit card information is protected, and NOT disclosed to us.

Contact Us
By email: info@bursforcarving.com
By standard mail: Burs for Carving, 30600 N. Pima Rd. #160, Scottsdale, AZ 85266 USA
Terms

  • Payment may be made through PayPal using your Paypal account or credit card for
    secure, safe ordering.  Your credit card information is not disclosed.  You may also
    email us with the items you wish to purchase, and we will send you an invoice
    through our Paypal account.  Your purchase can then be made with a credit card.
  • Contact us if you prefer to pay by check or money order (in USD payable through a
    US bank).  We will email you an invoice.  Send remittance to:   Burs for Carving,
    30600 N. Pima Rd. #160, Scottsdale, AZ 85266 USA
  • Shipments to an Arizona address will be subject to 7.95% Arizona state sales tax.
  • Sorry, no COD orders.
Our inventory is extensive, but occasionally some burs may be out of stock due to
manufacturing delays, which are beyond our control.  In that event, we will notify you
of the anticipated delivery date, and will make every possible effort to complete your
order in the shortest time possible.  In-stock items of your order will be shipped within
48 hours as above, unless you indicate otherwise.  Backordered items are shipped at
no additional cost to you.

Special Orders
Please contact us if you have a request for a particular bur not included in our catalog,
and we will make every effort to furnish it for you.

PRICES SUBJECT TO CHANGE AT ANY TIME
While we do our utmost to maintain  fair and reasonable prices for our products,
increases in prices from our manufacturers and suppliers are beyond our control.